Workfront
Workfront is a cloud-based work management platform that helps organizations plan, manage, and collaborate on their projects. When I joined, it was known as AtTask, then rebranded to Workfront, and was eventually acquired by Adobe.
At Workfront, I worked with a product manager to design new features for the product based on the company’s roadmap and feedback we gathered from our customers. I then worked with developers and quality teams to ensure their successful delivery.
My role
UX design
Prototyping
User testing & research
Android widget
One of my first projects at Workfront (then called AtTask) was to design an Android widget for logging time into the mobile app. I created mockups, tested them, and redesigned some areas of the app while working with the remote Android team in Armenia.
Document approvals wireframes
I created wireframes and a prototype for improving document approvals using the UX Team’s pattern library. We tested with internal employees and then conducted remote tests with our users.
Document management system
I collaborated with a product manager to integrate folder sharing into our document management system, enabling teams to work together on groups of files within a project quickly.
NYC Client Visits
I traveled to New York City with a product manager and VP of Product to conduct in-person interviews with large clients, helping to build out our roadmap.
Upon returning, we collaborated with the team to create an affinity diagram of our findings and categorize them into focus areas and user stories.
We were able to identify areas for improvement, discover tasks clients were performing outside of our software that we could build to improve workflow, and prioritize quick wins for client adoption.
Chart design
During part of my time at Workfront, I led UX in the tool’s reporting area. I worked to improve the existing charts and reports to help users better understand their data. Simplifying this chart included removing unnecessary colors, drop-shadows, text bolding, applying smarter sorting, and reducing the background color.
Report delivery workflow
To optimize the speed of report delivery, we worked on a system of caching large reports. This complicated project required working across all areas of the company, including UX, product, development, and architecture.
